Position Details Test Administrator/Proctor F/T or P/T $15/hour Site location The Oaks, 1102 Kermit Drive, Suite 101, Nashville TN Benefits A full benefit package for F/T position. Schedule Option 1 (F/T Schedule) Monday Thursday 7am 4pm Option 2 (F/T Schedule) Wednesday Thursday 7am 5pm, Friday, & Saturday 7am 3pm Option 3 (F/T Schedule) Tuesday, Wednesday, Thursday, and

Manage the Client Services management team and provide leadership across the Client Services team as a whole. Collaborate with co director and Vice President regarding staff, daily operational tasks, and management of existing credentialing relationships. Enforce a support structure within the Client Services team that creates an environment of success when servicing clie

Title Technical Support Specialist Location 18000 W 105th St, Olathe, KS About PSI At PSI, our mission is to help people meet their potential . That is our core purpose, enabling our vision to empower people in their careers and drive organizational success . We achieve this by being the leading global workforce solutions provider that fuses science, technology, and exper

Build relationships to understand the client's senior stakeholder initiatives as a partner, not a vendor. Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations and providing appropriate and professional internal communications. Ensure contractual commitments and service level agreements are being met. Retain contract

Configure and manage clients' item banks in proprietary testing software. Maintain and update items and their classifications in the item bank according to established workflows. Edit and proofread items according to grammar, spelling, test item format, and conformance to client specific style guides. Assemble test forms that meet prescribed criteria and document those re

Answer phone calls from candidates regarding scheduling and technical issues. Provide information on our products and service and demonstrate our commitment to Customer Service. Handle a high volume of inquiries and meet designated service level thresholds determined by the organization. Maintain a high level of confidentiality about candidate billing and credit card info

Title Meetings and Admin. Coord Location Kansas City Metro About PSI We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their d

Provide general administrative and paralegal support to the Legal Team Assist with special projects and initiatives as needed, including corporate transactions, litigation support, and other legal matters Collaborate effectively with cross functional teams as required Organize and maintain legal repository, including material agreements, records, correspondence, filings,

Daily operations oversight of test center network within geographic region. Maintain relationships for both Owned & Operated and Partner test centers. Manage a virtual team and enforce staff adhere to all departmental, company safety/security policies and protocols. Review and manage employee timecards and expense reports. Review, analyze and manage test center staffing l

Performs assignments related to the construction, maintenance, and validation of credentialing assessments. Conducts statistical analyses of test items and examinations (e.g., item calibration, form assembly, equating, scaling and psychometric monitoring) using CTT and IRT (Rasch, 2PL, and 3PL) methods. Very experienced with Winsteps, BILOG MG, Parscale, Polyequate, and o